It’s early in 2026. A new year filled with possibility. The beginning of any year is often also filled with optimism, the creation of goals and more. The Christmas holiday period is one I really enjoy. I usually like to stay home. I am a member of the Jewish faith, but I enjoy this period. It’s a time for quiet …
It Really Is Full Service
Early in my career, I was a member of the local dental society and got significant hours of continuing education through it at a low cost. It was also nice to regularly see other local colleagues, talk and share our challenges and triumphs and, as a young dentist, find good people to help me along. I also joined the society’s …
Thriving in Troubled Times
We live in troubling times. Our friends, families, patients and communities are more polarized than ever before. I have witnessed people ending relationships over differences of opinion. I have witnessed violent outbursts in response to others questioning someone’s behavior or decisions. That being said, it is my opinion that every day is “election day” where we choose our individual happiness …
COVID Relationship Stories
The December 2021 issue of AGD Impact was an issue that has inspired me to share more stories. For some years, I have been espousing the concept that Success is All About Relationships and have taken that concept to everything I do in business. As a result, over the course of my 35-year long career, I have seen four generations …
Self-Care is Not Selfish
In the June 2021 issue of AGD Impact, Editor Timothy F. Kosinski, DDS, MAGD, wrote about being physically vulnerable and the need to take time for ourselves to look after our physical health and well-being. It got me thinking about some other situations that happened to me recently. Bill (not his real name) and his family have been patients of mine …
Relationship Stories
“The Golden 10” concept developed by Roger Levin, DDS, states that if you get to know eight to 10 things about the person in front of you, you will change your relationship with them from a professional to a personal one. When this transition occurs with your patients, trust is developed, because people trust people they like. This trust can …
The Golden 10
In a recent blog I discussed the Pareto Principle whereby only 20% of our success is based on our clinical skills and knowledge and 80% is from everything else. I also wrote a post about the importance of relationships. Additionally, in a previous blog published five years ago, I discussed assessing personalities of our existing patients so that we can customize our conversations …
Survive, Revive, Thrive
This truly is a memorable period of time, but, for most of us, for all the wrong reasons. Most of us had our practices shut down for an extended period and are now back. What do we do now, and how do we get there? Kenneth Wong, MBA, a distinguished professor of marketing at Queens University, was recently quoted while discussing the …
A Man of Many Hats
I was born in Toronto, the second youngest of 13 kids. We all lived in the same five-bedroom house for nearly eight years before my second oldest brother, Howard, got married and moved out. Rapidly, it seemed everyone was getting married, going to university, moving out. In five years, there were only three of us left: my youngest sister, my …
The 2015 APEX award for Social Media, Best Single Blog Post
I am the second youngest of 13 children, born and raised in Toronto. A member of a liberal, politically left-leaning family of Reform Jews, our household was filled with 13 siblings, all fiercely individual and unique, a zany group of people. It was a happy time for me. At age 18, my father died suddenly. He was only 57. A …